Accessibility

 

Interim Accessibility Statement

Hof's Hut Restaurants, Inc. dba Lucille's Smokehouse Bar-B-Que, BARD Associates LLC dba Lucille's Smokehouse Bar-B-Que and Red & Blues dba Lucille's Smokehouse Bar-B-Que is committed to providing an inclusive and accessible experience for all guests, both in our physical locations and across our digital platforms.

We recognize that some users may currently encounter barriers when using our existing websites. We take this seriously and are actively addressing these challenges.

 

Our Approach

As part of our ongoing efforts, we have made the decision to fully redesign and rebuild our websites rather than continue to apply incremental fixes to legacy systems. This approach allows us to more effectively address accessibility at its core and create a more consistent, usable experience for all users.

We are currently in the process of implementing these improvements and anticipate launching updated, more accessible websites by May 2026.

 

Commitment to Our Guests

Our goal is to provide equitable access to all customers, including individuals who rely on assistive technologies such as screen readers, voice control, and alternative input devices.

We have made a deliberate decision not to rely on third-party accessibility overlays. While these tools are often marketed as quick solutions, they do not resolve underlying accessibility barriers and can interfere with assistive technologies, creating additional challenges for users who depend on them. Instead, we are focused on implementing accessibility directly within our websites to provide a more reliable and effective experience.

We are committed to listening, learning, and improving. If you encounter any difficulty accessing our content or services, we want to hear from you and will make every effort to provide the support you need.

 

Need Assistance

If you need assistance placing an order, reservations, and all other inquiries please call one of our locations and our team will be happy to assist you. 

Location	Phone Number
Brea, Ca	(714) 990-4944
Cerritos, CA	(562) 916-7427
Chino Hills, CA	(909) 597-1227
Culver City, CA	(310) 390-1227
Henderson, NV	(702) 257-7427
Lake Forest, CA	(949) 581-7427
Las Vegas, NV	(702) 220-7427
Long Beach, CA at Marina Pacifica	(562) 434-7427
Long Beach, CA at The Long Beach Towne Center	(562) 938-7427
Orange, CA	(714) 634-1227
Rancho Cucamonga, CA	(909) 463-7427
Rocklin, CA	(916) 780-7427
Rosemead, CA	(323) 726-7427
Temecula, CA	(951) 719-7427
Tempe, AZ	(480) 966-7427
Torrance, CA	(310) 370-7427
Tustin, CA	(714) 259-1227
Valencia, CA	(661) 255-1227
West Covina, CA	(626) 338-1227

 

You may also contact us directly regarding accessibility concerns or requests:

Email: helpdesk@hofmangroup.com

Phone: Phone: 562-596-0200

Hours: Monday – Friday: 9:00 a.m. – 5:00 p.m. PST

Accessible Contact Form: 
 

 

Response Time

We aim to respond to accessibility inquiries within 2 business days. If additional time is needed to address your request, we will keep you informed of our progress and expected timelines.

 

Ongoing Efforts

Accessibility is an ongoing process. We are continuing to evaluate and improve our digital experiences as part of our broader commitment to inclusion and customer service.